Privacy Policy

WHO WARE WE?

ISCS Technical bvbaNijverheidsstraat 26
B-2990 Wuustwezel
Belgium
info@iscstechnical.com
+32 3 600 2095
BE 0660.585.341

WHICH PERSONAL DATA DO WE PROCESS AND WHY?

CONTACT INFORMATION

If you fill in the contact form on our website, we will keep the details you enter. We store your first name, last name, telephone number, e-mail address, message, IP address and time of sending safely. This is necessary in order to be able to communicate with you in the correct way.

When you subscribe to our newsletter, your first and last name and your email address are stored. We need these data to be able to send you the newsletter and share practical information, novelties, events and services. These data are stored until you unsubscribe from our newsletter.

When you become a customer at ISCS Technical, we store a number of extra information about you, such as your company name, address details and invoicing data.

Your data is securely stored in our mail management system Mautic and our customer management system VTiger. These partners are also GDPR compliant.

WHAT DO WE USE YOUR DATA FOR?

The personal data you provide will be used for the following purposes: our customer management, sending newsletters, to keep you informed of our activities and advertising or marketing purposes. We do not collect or use information for purposes other than the purposes described in this Privacy Policy, unless we have obtained your consent in advance.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Only ISCS Technical uses your data. We therefore DO NOT share your data with third parties.

HOW LONG DO WE KEEP YOUR DATA?

ISCS Technical will keep your personal data up to 1 month after you have unsubscribed from our newsletter.

HOW DO WE PROTECT YOUR DATA?

We make every effort to take all reasonable and appropriate steps to protect the personal information we hold in our possession against misuse, loss or unauthorized access. We do this on the basis of a number of appropriate technical and organizational measures. This also includes measures to deal with suspicions of data breaches.

If you suspect misuse or loss of or unauthorized access to your personal information, please let us know immediately at info@iscstechnical.com.

WHAT ARE YOUR RIGHTS?

As a user of the website and pursuant to the stipulations of the Privacy Act you have certain rights relating to the processing of your personal data:

RIGHT OF ACCESS AND CORRECTION

You have the right to review and amend any personal data stored  if you believe it may be incomplete and/or incorrect.

RIGHT TO ERASURE

You have the right to have your personal data removed from the database.

RIGHT TO LODGE A COMPLAINT

If you are of the opinion that ISCS Technical has processed your data unjustly then you are entitled to lodge a complaint with the competent authority: https://www.privacycommission.be/.

RIGHT OF REVOCATION

You have the right to object against the processing of your personal data.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to (temporarily) suspend the processing of your personal data.

If you have any questions regarding the processing of your personal data or if you would like to exercise your rights pursuant to the Privacy Act, please submit a clear and motivated request in writing stating your email address to info@iscstechnical.com.

COOKIES

WHAT ARE COOKIES USED FOR?

ISCS Technical uses cookies to:

  • improve the use and functionalities of the website;
  • analyze how users use the website and to compile statistics;
  • to show the users personalized information and advertisements.

WHAT TYPES OF COOKIES DO WE USE?

Necessary cookies allow users to navigate through a website and use the functions of the website.

Performance cookies collect data about the use of a website such as the number of visitors, the browsers that are used and the time that visitors spend on a web page. We use Google Analytics to collect anonymous data about the use of our website and to compile visitor statistics (more information about how Google uses data).

Functional cookies increase the usability of a website by remembering your choices (eg language preferences, region, login).

HOW CAN YOU MANAGE YOUR COOKIES?

Most web browsers will accept cookies, but if you prefer that we do not collect data from you in this way, you can choose to accept all cookies in the privacy settings of your browser, accept some cookies or refuse all cookies. However, rejecting all cookies means that it is possible that you can not benefit from all the features of our website. Every browser is different, so check the “Help menu” of your browser to see how you can change your cookie preferences.

For general information about cookies, including about disabling them, you can view aboutcookies.org. Here you will also find details on how to delete cookies from your computer.

ADJUSTABILITY OF THE PRIVACY POLICY

ISCS Technical has the right to adjust this privacy policy if necessary. Therefore it is advisable to regularly check this page for updates. The privacy policy was last updated on 25 May 2018.

This text is a translation from the Dutch language. In case of legal dispute, the original text shall apply.